Do make an appointment. You want to ensure that you will be able to see the space and have the undivided attention of the venue’s onsite representative. You wouldn’t want your wedding day interrupted with a stranger checking out the party, so we extend the same courtesy to them on their special day.
Don’t be shy about asking questions. We would love to make sure everyone is on the same page earlier rather than later. Good questions to ask include parking options, how long you have the venue for, what the venue’s expectations are for setup and cleanup, how much the deposit is and what, if any, is refundable, etc.
Do ask about preferred or required vendors. Often we recommend vendors that we know do a great job, and they are familiar with our venue and the ins and outs. While some venues do not require you to use the vendors on the list, some do, and it’s good to know in advance.
Do ask about what’s included with the venue space. Is there a bride’s room? A groom’s room? If you are only using the location for the reception, keep in mind that you may not need this space if you are coming straight from the ceremony location.
Do ask about restrooms. Are they indoor? Are they close by? How many are available for your guests? Sometimes venues do not have enough stalls available for the number of guests expected and this can cause frustration for your guests.
Don’t assume the caterer at a venue automatically includes rentals. We’ve heard of brides that make all of the arrangements with the caterer only to find out there’s no silverware on their wedding day – the bride assumed the caterer would bring it and the caterer assumed the bride rented it. Most venues with onsite food and beverage provide serveware, glassware, china, silverware, etc., but it’s always best to ask and make sure there’s not an additional rental. Conversely, off-premise caterers typically can rent these items to you or arrange for the rental if they don’t stock them, but you don’t want to be surprised (by lack or cost of items) on the big day by not asking about them before hand.
Do ask if outside catering is allowed. Some venues have an exclusive onsite caterer or in-house food and beverage. Ask if the culinary staff in the venue’s restaurant is the same for banquets – if it is, the restaurant’s meals can give you a good idea of the banquet food! For venues that allow outside catering, be sure to ask about preferred vendors, or if there is a required list. Often there are preferred caterers as they know the venue and rules, and the venue knows the quality of the product and service staff to maintain a professional image.
Don’t ignore Mother Nature. If you have an outdoor wedding or reception planned, ask the venue about options for tents in case of rain (especially if in the Pacific Northwest!). As a courtesy to your guests, you may want to have sunscreen (or umbrellas), bug repellant, and/or tissues available. Some guests may have allergies aggravated by an outdoor location, so let your guests know the venue is outdoors so they can prepare. Garden or outdoor weddings can be gorgeous and provide for wonderful pictures. A little bit of advance planning can make everything smooth. If you have an indoor venue but the forecast looks like rain, consider having large golf umbrellas available and put the ushers/groomsmen to work at the end of the reception to escort guests to cars. This little touch will be remembered for a long time.
Do ask about exclusive use of the venue. Does the venue reserve the right to sell space in the morning before your wedding? How much time are you given for access? If you are at a venue that offers other services, such as a restaurant or golf course, what is the flow of wedding guests vs. patrons? Will there be other events going on at the same time as your wedding? By asking in advance, you won’t be surprised by Aunt Gertrude’s 90th birthday party down the hall. (This also goes back to the restrooms!)
Contributed by Puget Sound Wedding Professional Members:
Kati Wright, Catering and Sales Coordinator, The INN at Gig Harbor & Trista Shinnick, Food and Beverage Manager, Trophy Lake Golf and Casting